Web Design, Brand Identity, and Marketing for Values-driven Businesses
Whether you are launching something new or scaling something existing, you need a studio built to grow with you. Graphic Heart is a boutique design studio for values-driven businesses, building websites that convert, brand foundations built to last, and marketing that runs without you. Designed with heart. Built with strategy.
Strategy-First Design and Marketing
Your creative partner. Not another vendor to manage.
Most design projects start with a mood board. Mine starts with strategy. Every brand identity and website I build begins with a strategy phase, where we dig into your business, your audience, and your goals before a single visual decision gets made. The details that make your business yours are exactly what make your brand impossible to copy.
Strategy first. Aesthetics follow.




Hey There, I'm Shiloh.
Founder of Graphic Heart. Creative director, marketing strategist, and the person who will care about your brand like it is my own.
You are building something good. You need someone who can hold the big-picture strategy and the small details at the same time, and who will care about the outcome as much as you do. That is what I do, on every project, from the first call to the final file. Not a junior designer. Not an account manager. Just one creative director who has been doing this for fifteen years.
If you want more than pretty design that says nothing, let's talk.
Design & Marketing Services
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Web Design
Web Design ServicesYour website should work as hard as you do. I build conversion-first websites that tell your story, build credibility, and guide the right people toward buying or reaching out. Clean, strategic, and built to grow alongside your business.
For service businesses, ecommerce, and everything in between.
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Brand Identity Design
Brand Identity ServicesA strong brand makes you the obvious choice. I guide you through a strategy-led process that turns your business insight into a distinctive visual identity. One that attracts the right clients, builds trust, and has real warmth and life in it.
For businesses ready to stop looking generic and start looking like the obvious choice.
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Marketing Support
Marketing ServicesYour audience is already paying attention. I build the marketing that holds it. Email marketing in Klaviyo, landing pages that convert, postcards and print that match your website, and a tech stack that finally talks to itself.
For businesses who are tired of duct-taping their messaging and tech together.
Trusted by 300+ Brands. 15 Years.
You want a creative partner who has done this before. Three hundred projects across product-based businesses, ecommerce brands, and service-based businesses in hospitality, wellness, engineering, and agriculture. Product launches, full rebrands, ecommerce builds, and the kind of marketing that businesses actually keep using.
Where Do We Begin?
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1. A few simple questions
Start with a quick project inquiry form. It covers the basics about your business and what you have in mind. Every inquiry gets reviewed personally, and you will hear back within three business days.
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2. The clarity call
We dig into where your business is today, where you want it to go, and what is getting in the way. I walk you through the process, answer your questions, and make sure we are the right fit. No pressure.
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3. A custom proposal
You get a personalized proposal that outlines exactly what we will build together, the timeline, and the investment. Sign the contract, submit your deposit, and we are officially in business.
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4. The real fun begins
Welcome to the Graphic Heart family. You get a clear scope and schedule built for your specific project. Every project is a little different. The care and organization behind them are not.
Shop The Studio
A little piece of Graphic Heart for your everyday. Shop original illustrations, stickers, prints, and art made with the same heart that goes into every brand I work on.
FAQs
What does Graphic Heart specialize in?
Graphic Heart is a boutique studio specializing in website design, marketing, and brand identity for values-led businesses. The work spans product-based businesses, ecommerce brands, and service-based businesses across hospitality, wellness, engineering, agriculture, and more. Every project is led by a single creative director from start to finish.
What platforms do you build websites on?
Most websites are built on Shopify for ecommerce and Squarespace, Webflow, or WordPress for service businesses, depending on what fits the project. The right platform gets recommended during the first call, based on how you want to manage the site after launch and what functionality you actually need.
Do you do email marketing?
Yes. Email marketing in Klaviyo is one of the most-requested services at Graphic Heart, including flow setup, campaign design, list segmentation, and full Klaviyo builds. The studio also handles email marketing strategy and tech stack setup for ecommerce brands looking to nurture and convert the audience they already have.
How much does a website cost?
Website projects start at $4,500 for brochure and service sites, $7,500 for ecommerce builds on Shopify, and $9,500 for custom or complex builds. Every project gets a custom proposal after a Clarity Call. A pricing guide is available to download.
What is a Fractional Creative Director?
A Fractional Creative Director is a senior creative lead who works with your business part-time, on retainer, without the cost of a full-time hire. At Graphic Heart, this includes creative direction across your brand, website, marketing, and any in-house design work, plus oversight of designers or agencies you are already working with. You get the creative leadership your business needs without adding a full salary to your books.
What is a Fractional Marketing Director?
A Fractional Marketing Director is a senior marketing lead who works with your business part-time, on retainer, without the overhead of a full-time hire. At Graphic Heart, this includes marketing strategy, team direction, tech stack management, campaign oversight, and acting as the marketing leadership your business needs without adding a full salary to your books.
How long does a project take?
Brand identity projects typically run 6 to 8 weeks. Brochure and service websites run 6 to 8 weeks. Ecommerce builds run 8 to 10 weeks. Custom and complex builds run 10 to 12 weeks. Marketing retainers and Fractional Marketing Director engagements are ongoing and shaped around your business.
Do you work with clients outside of Bend, Oregon?
Yes. Graphic Heart was founded in Humboldt County, California, in 2011 and is now based in Bend, Oregon, working with values-led businesses across the United States, Australia, and the EU. Many longtime clients remain in Northern California, and I continue to serve clients remotely from anywhere. Most projects run through video calls, a shared client portal, and consistent communication throughout. In-person work is available for clients in Bend and the surrounding area.
Do I need a brand before getting a website?
Not always. If you have a solid logo, defined color palette, and typography you are happy with, the existing brand works. If your brand is inconsistent or no longer fits where the business is headed, a brand project first is the stronger move. A new website built on shaky branding is a problem in a shinier package.
For businesses who need both, Graphic Heart offers bundled brand and web packages at a reduced rate compared to booking them separately. Download the pricing guide for details, or sort the right path on a Clarity Call.
What industries do you work with?
Specialties include product-based businesses, ecommerce brands, hospitality, wellness, engineering, agriculture, and service-based businesses. If your industry is not on the list, reach out anyway. The fit is usually about the business, not the field.
What is the first step?
The first step is a quick project inquiry form, followed by a Clarity Call. The call covers where your business is, where you want it to go, and what is getting in the way. No pressure. No hard sell. Just a real conversation about whether Graphic Heart is the right partner for what you are building.
What My Clients Are Saying
KateShiloh has exceeded our expectations in every way. We are thrilled with the logo, color palette and website that Shiloh created for our business, as well as her timely communication and quick turnaround time. We love her art style and attention to detail, and we highly recommend her to anyone looking for a talented, professional and extremely knowledgeable graphic designer who produces high-quality work and is easy to work with.
OliviaGraphic Heart was wonderful and easy to work with. Shiloh really understood my vision and created the perfect logo and website that I had envisioned! Being that I am new to the whole process she made me feel comfortable and made it easy and simple for me. I am excited to keep working with Graphic Heart as my business grows!
GillianShiloh is an exceptional graphic artist for many reasons. She has an outstanding ability to listen to her clients so that she has a clear understanding of the ‘feel’ and ‘personality’ of the brand. That is reflected in the high-quality design that she offers.
AnnelyseI loved working with Shiloh to create my logo - she is so creatively talented and her work always has a beautiful nod to mother nature. She turned my logo around in a week & I am constantly getting complements on it!! Highly recommend.
MauraShiloh was such a pleasure to work with. She listened to my vision and created a beautiful logo that aligns perfectly with my new business. She was timely in her responses through email and made the process as smooth as possible. I highly recommend Graphic Heart Design Studio.
TheoraI have been searching for the right graphic designer for years trying to get my project and vision off the ground. As a natural skincare company, I needed someone that actually had time to work on my project for the long haul as well as an understanding and experience in product branding. I had no idea how hard it was to find someone that really understood my vision and branding! Shiloh is amazing! She is extremely professional, easy to work with.
Follow me on Instagram
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One Creative Director, Every Project
You will never get handed off to a junior designer or account manager. I serve as the creative director on every project. You will get my full attention from the first call to the final file.
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Strategy and Craft, Together
Most businesses have worked with a big-picture strategist who could not execute, or a detail-obsessed designer who missed the strategy. I do both. The map and the path forward.
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Experience that scales with you
I've owned marketing for brands at $17M in annual revenue, and helped founder-led companies scale past $4M through web, email, and tech stack implementation and strategy.

